Frequently Asked Questions
We try to accommodate all patient needs and requests. Please see our Meet Our Team page for a full listing of physicians and advanced practice clinicians at both locations.
While most of our physicians and advanced practice clinicians diagnose and treat a variety of neurologic conditions, Community Neuroscience services has subspecialty experts in sleep medicine (Dr. Anthony Izzo) and headache medicine (Dr. Shivang Joshi); they typically only see patients with symptoms or a diagnosis within those fields.
While our office software does not currently support a cancellation list, feel free to call the office and check back as cancellations in each of the doctors’ schedules happen and we would be happy to schedule in our next available appointment slot!
Please see a full list of insurances accepted in our practice here. Many insurance companies have additional stipulations that may affect your coverage. It is ultimately the patient’s responsibility to know your coverage and benefits. You will be responsible for any amount that is not covered by your insurance plan. Please note that we do not accept automotive insurance or workers’ compensation insurance.
It depends on your insurance plan. Some plans require a referral from a primary care physician, while others may allow you to see a specialist without a referral. Contact your insurance provider for clarification.
Yes, each of our practice locations are designed to be accessible for individuals with mobility challenges. We have elevators, and other accommodations to ensure a comfortable experience for all patients. Our Worcester office is located within St. Vincent Hospital/Worcester Medical Center, and valet parking is available for patients and their loved ones.
Yes, we offer telemedicine appointments for certain conditions and follow-up visits. This allows for convenient consultations from the comfort of your home.
Please bring a photo identification, insurance card, a list of current medications, and any relevant medical records or test results.
You can request prescription refills by calling our offices during business hours or by using the online patient portal.
In case of a medical emergency, call 911 or go to the nearest emergency room immediately.
For urgent matters after office hours, you can call our main number, and our answering service will direct your call to the appropriate on-call provider.